How a very strong headed young man turned into 'just another normal person' during working? but I AM DIFFERENT

Long time never update this pathetic blog already .. guess in Front Office department there's no any hidden place for me to online .. managed to online only during my offday at Sunday .. come think of it, it's been 20 days since my last off. Since i've decided to save my offday so I can have my off later on.

Oh hell yes .. 12 bloody days left and

IM BACK TO SUNWAY FOR THE GREATER GOOD

But what came into my mind is .. how a young man with a very strong determination turns into 'just like someone else' ? Well, during the first few weeks when i started my internship .. what comes into my mind is .. I'm in a hospiality industry where GUEST/CUSTOMER comes first and by hook by crook you have to act like a professional.

But what I've observed here in this 4 months .. i felt very sad for this resort, i mean WHERE is the professionalism and the standard for a 5-star hotel? Not I'm insulting but in fact it is the truth, if i'm one of the guest here for sure i'll complain like there's no tomorrow already.

Yeah, people in the higher level of management manage to talk/serve the customer with courtesy but some in the lower management really makes me sad. I've encountered someone new in the department where i'm in and believe it or not? there's no 'magic' word such as please, thank you , may i ? used by him. How the heck he managed to pass the interview? Is my hotel really lack of people until they just simple take any person to use? or he's a lucky one who passed the interview? Communication between internal staff also one of the worst thing i've see.. a guest who called for a luggage down service waited for almodt half an hour until he pissed off and carry his luggage for check-out himself. I really felt sorry for the guest.

Yeah and among the colleagues, they're just asking trainees to clean their unfinished shits ... why do i say how a person with a strong determination turns into 'just another normal person' ? There's no justice at all in this organisation. Imagine rm20 tips divided into 3 where 2 person takes rm 4 and the balance take by the leader? What the eff is this? Not to mention that a person being money minded or greedy, but WHERE is the justice? Everyone needs motivation in the sense of money or psychology.

I've gone through all these shits and i really think that? Why the heck i need to work with my life when i do not get the appreciation and motivation and SALARY? But again, after i think carefully ...

I AM DIFFERENT FROM OTHER PEOPLE

I show professionalism to each and every guest i encountered, and I offer help as much as I do. I believe that working with hospitality line we need to show courtesy no matter what situation we're in. And I'm different from 'just another normal person' !!! Therefore, I will complete this internship with my best skills. But what makes me feel good when i'm working is I hear words of appreciation from guest and this is the motivation for me when i'm down with all these pathetic emotion.

I am not saying all the person in my organisation but some of them I do really appreciate working with them and I am seriously respect them for their professionalism.